DARK MATTER Surette SystemsPortal
EN / ES
How We Work

Our Process

Whether you need custom business software, a web app, or a website, four clear steps take your project from first conversation through launch and ongoing care — with security built into the work, not bolted on after.

FOUR-STEP PROCESS

architecture

Design

We start with your goals and how your team works, then map the structure, workflows, and visual direction — site or software — before anything gets built.

terminal

Build

We build it with clean code — websites, custom apps, staff logins, dashboards — with performance, accessibility, and security baked in.

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Launch

We connect your domain, configure hosting, SSL, and data, run final QA, and get everything tested before your site or software goes live.

cloud_done

Maintain

After launch, we handle backups, monitoring, security patches, performance tuning, and updates to your site or software through your care plan.

  • check Backups and monitoring
  • check Security patches and maintenance
  • check Dedicated WhatsApp update queue
  • check Content updates and support

BUSINESS SOFTWARE

Replacing software you rely on — without the risk.

When it's custom business software, we step into a business that already has tools in place. We study what's there, build the replacement beside it, test it on your real data, and switch only when it's seamless.

  1. 01

    Come in & assess

    We map the software and systems you already have in place.

  2. 02

    Trim the fat, add what you need

    We cut what slows you down, keep what works, and build in the features you've always wanted.

  3. 03

    Design a prototype

    A working prototype built around your real workflows.

  4. 04

    Run it in place, on real data

    100% running and in place, with copy migrations to test on your real data.

  5. 05

    Switch only when it's seamless

    We make the switch only when it's ready to go seamlessly.

chat DEDICATED WHATSAPP ACCOUNT

Send updates the easy way

For clients on a care plan, we can set up a dedicated WhatsApp account for website requests. Messages, photos, flyers, hours changes, and promotions are queued for review and handled through your maintenance plan.

"Update our hours and add these photos."

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Let's get started

Ready to start your project? Based in Naples, FL — call or text (239) 404-8505.

CALL OR TEXT (239) 404-8505 · darkmatterwebsites@gmail.com
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